Here you’ll find all official Liana Technologies documents related to service terms, contracts, data protection, and security. Click a document to view details or download the file.
General Terms & Conditions
| Document | Description | Region |
|---|---|---|
| General Terms and Conditions | Standard terms for all customers | Global |
| General Terms and Conditions – APAC | Localized terms | APAC |
| General Terms and Conditions – MEA | Localized terms | MEA |
Service-Specific Terms
| Document | Description |
|---|---|
| Communication and Media Monitoring Service Terms | Terms specific to communication and media monitoring services |
| Marketing Automation and Email Sending Service Terms | Terms for marketing automation & email services |
Privacy & Data Protection
| Document | Description |
|---|---|
| Privacy Policy | How personal data is processed |
| Privacy Policy UAE | Local data protection notice |
| Personal Data Processing Agreement (DPA) | Contractual data processing terms |
Security, SLA & Technical Documentation
| Document | Description |
|---|---|
| Service Level Agreement (SLA) | Availability & service commitments |
| Information Security Guidelines | Security principles & requirements |
| Subprocessors | List of data subprocessors |
| System Architecture Overview | High-level technical architecture |