Liana Xverse Digital

Xverse is a boutique customer experience–led management consulting and transformation firm headquartered in the United Arab Emirates. Founded with the belief that sustainable growth is driven by experiences, not just efficiency, Xverse partners with revenue-stage startups, mid-market enterprises, and progressive institutions to turn customer experience into a measurable economic advantage.

Xverse operates at the intersection of Customer Experience Leadership, Design Thinking, and Digital Transformation, helping organizations move from inside-out operations to outside-in, customer-led business models. Its work spans CX maturity assessments, customer journey and service design, voice-of-customer intelligence, digital and UX/UI transformation, operating-model alignment, and capability building through leadership coaching and CX academies.

What differentiates Xverse is its outcome-first philosophy. Every engagement is anchored to business impact - revenue growth, cost-to-serve reduction, adoption improvement, and long-term value creation - rather than standalone strategy or technology initiatives. Xverse blends global best practices with deep regional context across the Middle East, South Asia, and emerging markets, ensuring relevance as well as rigor.